Terms of Service

1. Agreement to Terms

By accessing or using any services provided by Eryx Labs Ltd ("Company", "we", "us", or "our"), including our websites, applications, and software products (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

2. Description of Services

Eryx Labs provides various technology services and software products, including but not limited to:

• Forg: Cross-platform clipboard and file synchronization
• Ping Africa: Enterprise VPN and network security solutions
• Micronet: ISP management platform
• SourceDoc: Document management and collaboration
• Netos: Network monitoring and management
• Efimart: E-commerce and POS solutions
• Custom software development and consulting services

3. User Accounts

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malware, viruses, or harmful code
• Engage in unauthorized access to systems or data
• Harass, abuse, or harm others
• Interfere with the proper functioning of our Services
• Attempt to circumvent security measures

5. Intellectual Property

All content, features, and functionality of our Services, including but not limited to software, text, graphics, logos, and trademarks, are owned by Eryx Labs or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. User Content

You retain ownership of content you create or upload to our Services. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process that content solely for the purpose of providing our Services. You are responsible for ensuring you have the right to share any content you upload.

7. Payment Terms

For paid Services:

• Fees are as stated at the time of purchase
• Payment is due as specified in your service agreement
• Prices may change with reasonable notice
• Refunds are handled according to our refund policy
• Late payments may result in service suspension

8. Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may suspend or terminate Services for maintenance, updates, or other operational reasons. We will endeavor to provide advance notice when possible.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ERYX LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

11. Indemnification

You agree to indemnify and hold harmless Eryx Labs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services or violation of these Terms.

12. Termination

We may suspend or terminate your access to our Services at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use our Services will immediately cease. Provisions that by their nature should survive termination shall survive.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms, please contact us: