Privacy Policy

1. Introduction

Eryx Labs Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services including but not limited to Forg, Ping Africa, Micronet, SourceDoc, Netos, and Efimart.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, password)
• Contact information when you reach out to us
• Payment information for paid services
• Any content you create or upload to our services

2.2 Information Collected Automatically

• Device information (device type, operating system, unique identifiers)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, actions taken within our apps)
• Cookies and similar tracking technologies

2.3 Forg App Specific

The Forg application uses the camera permission solely for QR code scanning to facilitate device pairing. Camera data is processed locally on your device and is never transmitted to our servers. Clipboard data synced through Forg travels directly between your devices over your local network and is not stored on our servers.

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To send administrative information and updates
• To respond to your comments, questions, and requests
• To improve our services and develop new features
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third parties who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@eryxlabs.co.ke.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: